Frequently Asked Questions
Everything you want to know about our subscription website service — pricing, process, ownership, and what happens after launch.
Getting Started
How can you build a professional website in only 5–7 business days?
We’ve refined our design and build process over years of creating websites for Canadian businesses. Your intake form gives our team everything needed to start immediately — your business details, services, branding, and preferences — so no time is lost in back-and-forth meetings. Our designers then handcraft your site using proven, high-converting layouts tailored to your industry and brand.
Fast doesn’t mean rushed: every site is built and reviewed by our professional team before you ever see it. The 5–7 business days window covers your first draft; you then review it, request tweaks, and we launch when you’re happy.
What exactly do I get for the $199 setup fee?
The $199 setup fee covers the complete design and build of your website: a professional, mobile-friendly site with your branding, content, photos, contact form, click-to-call button, and Google Maps integration. It also includes your first month of service, so your hosting, security, and maintenance are covered from day one.
Comparable projects at traditional agencies typically start at $3,000–$5,000. We keep the setup fee low because our subscription model means we succeed by keeping you happy month after month — not by charging huge upfront fees.
What do you need from me to get started?
Just our 5-minute intake form. Tell us about your business, list your services, upload your logo and any photos, and note your design preferences. If you don’t have a logo or photos, that’s fine — we can work with professional stock imagery and offer logo design as a separate service.
I don’t have a domain name. Can you help?
Absolutely. If you don’t already own a domain (like yourbusiness.ca), we’ll help you choose and register one during setup. If you already own one, we’ll connect it to your new site — you keep full ownership of your domain either way.
Plans, Pricing & Updates
What’s the difference between the Basic and Growth plans?
Both plans include hosting, SSL security, daily backups, software updates, uptime monitoring, and email support — everything needed to keep your site fast, secure, and online.
The Growth Plan ($199/month) adds up to four minor content update requests per month: things like changing text, swapping photos, updating hours or prices, or adding a promotion banner. If your business information changes from time to time and you’d rather not think about it, Growth is the plan for you. On Basic ($119/month), content changes are quoted individually as needed.
What counts as a “minor update”?
A minor update is a small content change that takes our team up to about 1 hour — editing existing text, swapping or adding photos you provide, updating hours, prices, menus, or contact details, or adding a seasonal banner. Growth includes up to two such requests per month (they don’t roll over).
Bigger jobs — new pages, section redesigns, new features like online booking or e-commerce, or writing new content from scratch — are quoted separately at a fair project rate. We’ll always tell you up front if a request falls outside your plan, so there are never surprise charges.
Are there any contracts or hidden fees?
No contracts and no hidden fees. You pay the one-time $199 setup (which includes your first month), then your monthly plan on flexible month-to-month terms. Add-ons like SEO can be added or removed as your needs change.
What do the SEO add-ons include?
SEO Essentials ($119/month) optimizes your website so local customers can find you on Google — keyword optimization of your pages, local search optimization (including your Google Business Profile), technical SEO health checks, and ongoing monitoring. SEO Accelerator ($199/month) adds deeper keyword targeting, content improvements, and ranking reports. SEO is a long-term investment — results build over months, not days — and we’ll keep you informed on progress.
When will Social Media Management and Email Marketing be available?
Both services are available at $399/month each. Social Media Management covers planned, branded content posted consistently to your Facebook and Instagram pages. Email Marketing covers professionally written and designed campaigns sent to your customer list. We currently have a waitlist due to maximum capacity — check the boxes on the intake form and we’ll notify you when a spot opens up.
Ownership & Technical
Do I own my website?
You always own your domain name. The website itself is built, hosted, and maintained on our platform as part of your subscription — that’s how we keep the monthly cost so low. If you ever decide to leave, we can transfer your domain and part ways on good terms. If you’d like to take the complete website with you, we can sell it to you at our standard website design fee.
Will my website work on phones and tablets?
Yes — every site we build is fully responsive and tested on phones, tablets, and desktops. With the majority of local searches now happening on mobile, this is non-negotiable for us.
Is hosting really included? How reliable is it?
Yes. Fast, secure hosting is included in every plan, along with an SSL certificate, daily backups, and uptime monitoring. If anything ever goes wrong, our team is alerted and gets your site back up — usually before you even notice.
Can my website grow with my business?
Definitely. Many clients start with a clean, professional core site and later add pages, photo galleries, booking systems, or e-commerce as their business grows. Larger additions are quoted as fair, fixed-price projects — and because we already know your site inside and out, they get done quickly.
What if I already have a website?
Perfect — that makes our job easier. We’ll rebuild it as a modern, mobile-friendly site (most older sites lose customers on phones without their owners realizing it), move it to our hosting, and take over all the maintenance. Your domain and email stay exactly as they are.
Who do I talk to if I need help?
A real person on our team. Park Media is a Saskatoon-based agency serving businesses across Canada — email us anytime or call 1-306-912-7660 during business hours. No ticket queues, no offshore call centres.
Still Have Questions?
Call us at 1-306-912-7660, or just get started — your new website can be ready for review in 5–7 business days.