Last updated: September 1, 2026
These Website Service Terms apply to Park Media’s subscription website service. By accepting these terms, submitting the intake, and completing payment, the customer authorizes Park Media to perform the selected services using the information and assets supplied by the customer.
1. Service and Start of Work
The one-time website setup fee is $199 and includes the first month of the selected monthly plan. Park Media reviews each intake for completeness and scope before starting. Work begins after payment and after all information, assets, approvals, and access reasonably required for the project have been received.
2. First-Draft Timeline
Park Media aims to provide the first website draft within 5–7 business days after the start conditions above are met. This is the first draft, not a guaranteed public launch date. Customer delays, incomplete information, scope changes, third-party services, domain or email issues, regulated-content review, and events outside Park Media’s reasonable control may extend the timeline.
3. Monthly Plans
Basic — $119/month: managed hosting, SSL, daily backups, software and security updates, uptime monitoring, and email support. Content changes are quoted separately.
Growth — $199/month: everything in Basic plus up to two minor content update requests per month. Each request includes approximately 30–60 minutes of work. Unused requests do not roll over.
Minor updates include changes to existing text, supplied photos, business hours, prices, menus, contact details, or a simple announcement banner. New pages, redesigned sections, original long-form content, e-commerce, booking systems, custom features, and other larger work are outside the plan and will be quoted separately before work begins.
4. Add-Ons and Third-Party Costs
SEO and other add-ons are provided only when confirmed in writing. Availability may be limited. Domain registration, premium licences, paid advertising, transaction fees, e-commerce services, third-party subscriptions, and applicable taxes are not included unless specifically stated in writing.
5. Customer Responsibilities
The customer will provide accurate information, lawful and usable content, timely feedback, one authorized final approver, and required access through a secure method. The customer is responsible for reviewing business claims, prices, regulated statements, legal notices, licences, and factual accuracy before launch.
6. Content and Asset Rights
The customer confirms that it owns or has permission to use all text, logos, photographs, testimonials, trademarks, and other assets it supplies. The customer authorizes Park Media to edit, organize, resize, and publish those materials for the project. The customer is responsible for claims arising from unauthorized or unlawful supplied content.
7. Revisions and Approval
The customer will provide clear, consolidated feedback through the designated approver. Park Media may require a separate quote when feedback changes the agreed scope, adds pages or features, replaces an approved direction, or requires work outside the selected plan. The website will not be made public until the customer or authorized approver gives approval.
8. Domain and Website Ownership
The customer owns its domain name and is responsible for keeping registration details current. The subscription website is built, hosted, maintained, and licensed for use on Park Media’s managed platform while the subscription is active. Customer-supplied content and assets remain the customer’s property. If the customer leaves, Park Media will reasonably assist with transferring the domain. A complete website transfer or buyout is available only under a separate written quote based on Park Media’s standard website-design fee.
9. Recurring Billing and Cancellation
After the included first month, the selected plan bills monthly until cancelled. There is no fixed long-term contract unless a separate written agreement states otherwise. To cancel, the customer must email [email protected]. Cancellation takes effect at the end of the then-current paid monthly period unless Park Media confirms another date in writing. Fees already paid are not refundable except where required by law.
10. Suspension and Acceptable Use
Park Media may suspend work or service for overdue payment, security risk, unlawful content, abusive conduct, infringement claims, or material breach of these terms. Park Media will provide notice and a reasonable opportunity to correct the issue when practical.
11. Third-Party Services
Domains, email, plugins, payment processors, booking systems, analytics, social platforms, and other third-party services are governed by their providers. Park Media is not responsible for outages, policy changes, account restrictions, data loss, or price changes caused by those providers, but will provide reasonable assistance within the selected scope.
12. No Guaranteed Marketing Results
Park Media will perform the agreed services professionally, but does not guarantee search rankings, website traffic, leads, sales, platform approval, or uninterrupted availability. Marketing and website outcomes depend on many factors outside Park Media’s control.
13. Limitation and Contact
To the extent permitted by law, Park Media is not liable for indirect, special, incidental, or consequential losses arising from the service. Any direct liability is limited to the fees the customer paid to Park Media for the affected service during the three months before the event giving rise to the claim. Some legal rights cannot be excluded; those rights continue to apply.
Questions about these terms may be sent to [email protected] or by calling 1-306-912-7660.